Workday HCM Support Lead
On-site · Hyderabad, Bangalore, Chennai, Pune, Navi Mumbai, Noida, India5–10 yrsfulltime
The Workday HCM Support Lead is responsible for the ongoing administration, maintenance, support, and optimization of Workday Human Capital Management solutions. This role serves as a functional subject matter expert across Core HCM, Benefits, Talent, Compensation, Absence, and Payroll, ensuring system stability, data integrity, and a high-quality end-user experience.
The role
What you'll do
- Provide day-to-day support for Workday HCM modules
- Troubleshoot and resolve functional and configuration issues
- Configure and maintain Workday business processes
- Support the implementation of approved enhancements and process improvements
- Review Workday biannual releases and assess potential impacts to business processes and configurations
- Coordinate testing activities, validation efforts, and deployment of new functionality
- Partner with HR, Payroll, Benefits, Compensation, Talent, and IT teams to support ongoing business needs
- Support Workday reports, dashboards, and calculated fields
- Assist with data validation, audits, and reconciliation activities
You bring
Requirements
- 5+ years of Workday HCM experience supporting one or more functional areas
- Experience configuring and supporting Workday business processes, security, and reporting
- Strong understanding of Workday data structures and end-to-end HR processes
- Experience supporting production environments and managing issue resolution within SLA targets
- Strong analytical, troubleshooting, and customer service skills
- Excellent communication and stakeholder management abilities
Skills
Workday HCMWorkday Core HCMWorkday BenefitsWorkday CompensationWorkday TalentWorkday AbsenceWorkday PayrollAMS